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What sets Glacier apart from other roofing companies in the Northwest?

Our commitment to education and training sets us apart. Our certifications and training exceed what is expected in the industry. We have project managers who are former insurance adjusters and are HAAG engineering-certified roof inspectors.

What sets Glacier apart from other roofing companies in the Northwest?

Our commitment to education and training sets us apart. Our certifications and training exceed what is expected in the industry. We have project managers who are former insurance adjusters and are HAAG engineering-certified roof inspectors.

Frequently asked questions

Will my insurance go up if I file a claim?

There is not a direct correlation between filing a weather related property claim and an increase in your insurance premiums. On a rare occasion an insurance company or underwriter may see otherwise. Your insurance premiums will likely go up whether you file a claim or not and in the industry it is considered an “Act of God.” Typically, we see a small increase in a geographic area after a catastrophic storm or fire.

Will Glacier work with my insurance company?

Absolutely! We are experts in insurance claim restoration. We stay updated and informed on how each company handles their claims and their policies. We provide the invoices, codes and paperwork needed for each claim in the proper method and timing that facilitates a smooth claims process.

What if your estimate is higher than my insurance claim?

Glacier will negotiate any price differences directly with your insurance company. Many times we find errors in a wind/hail claim. Most price discrepancies will be resolved prior to the installation of your new roof.

What if my insurance provider issues a partial check and will issue the rest on proof of completion?

Glacier understands that each insurance company is different. If your provider retains a portion of your claim money until work is completed (in the form of recoverable depreciation or paid when incurred items), we request that you pay what money you have received (ACV Total) and we will submit the final bill to your provider. Your final claim money usually will arrive within 10-14 business days.

What if my insurance provider issues a check to me and my mortgage company?

Glacier is aware that when there is a mortgage on your home, the insurance provider may require a signature from your mortgage company. In this situation, most mortgage companies have designated claim fund departments for your convenience. They will be able to provide you with all the information and documentation you will need to endorse your insurance check.

Why should I consider a class 4 rated/impact resistant shingle/roof?

Many insurance companies offer premium discounts for having a Class 4 Rated roof system. There are many options for shingles that qualify for this discount, and we see a huge difference in quality when the manufacturer mixes asphalt with an SBS Modified Rubber. There are a few things to keep in mind about hail impact-resistant roofs.

Do you have your own roofing crews?

We are very particular about who we allow to work on your roof. Many of our installers have been with us for years. They are trained and certified to build the roofs to the high standards we maintain. When we hire a new roofing crew, they must go through a scrutinizing interview process and are retrained in the Glacier Roof System before they are considered ready to replace one of our clients’ roofs.

Who pays my deductible?

You do. This is your copay towards the insurance claim. Most of the clients we work with typically have around a $1000 deductible

How does Hearth Financing work?

After applying, you will get pre-qualified or denied based on the information you enter. Hearth will essentially do a soft credit check and see which lenders will work with you based on your profile. Hearth is NOT the lender, we are simply a broker for the lenders.
If you pre-qualify, you will look through all of your loan options, and choose one that best fits your budget/situation and you will move along with the pre-approval with the lender. The pre-approval is where the lenders will do a hard pull on your credit and request for any documentation needed to verify income/identity, etc.

My roof leaks. Do I need to have it completely replaced?

Maybe not! Leaks can result from parts of the roof that have been damaged or flashings that have moved with the expansion & contraction that naturally occurs on a roof.

Does your company have adequate insurance?

We are fully insured for your protection as well as ours.

Do I need an ice and water shield?

Yes, most homes in Western US should have an ice and water shield. Depending on the elevation of your home, you may need additional rows of ice and water shield on the eaves.

How much will a new roof cost?

When it comes down to it, the cost of the roof is dependent on numerous factors: general overhead costs, job-related overhead costs, and job-personnel costs.

How long do roofs typically last?

It can vary, but in general: Asphalt shingles: 20-40 years, Wood shingle/shakes: 10-25 years, Clay/concrete tiles: 25-40 years, Slate: 30-100 years, Metal roofing: 15-50 years, and Synthetic type roofing = 20-40 years.

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